HR ROLES IN NEW ERA OF DIGITIZATION

Administration work in the HR field was an overwhelming task before technology came, need a lot of paper to write, document fillings, consume many sources, space, time, and money.  Even though, Information was needed to have fast decision making. If the data processing takes time, the company will lose the best timing in decision and accuracy. 
Nowadays, Administration roles from HR part gradually moved into more strategic roles with the support of Cloud Data service, which accommodates HR Department to simplify Data collecting, Processing, and summary, which helps a lot in terms of recruitment part and tracking the history of employees. Management can easily understand the company's current situation, find the best talent, Even tracking the performance.
This transformation eliminates drastically repeated work categories “no brainer”, replace by self-service filling, so HR person level up into stronger position in giving meaningful insight for Management for fast decision making. 


 DATABASE OF EMPLOYEE AND RECRUITEE 


 26% of HR leaders say data will be less manageable in three years’ time, so manual process it's not affordable for any dynamic organization right now (Picard, Karin, 2020). Repetitive work was much happening in this area. A platform like the Oracle example enables dynamic data to maintain securely and effectively. Employee data are growing within the company, Digital Data management for a company’s organizations and employees will enabling employment life cycle business process standardization and automation.


MANAGEABLE T AND D 


 Digitization contributes a substantial portion in this area, by managing the employee profile and background, align with proper job role definition. We can easily find the right person capable to fill in any empty position required, Understand the current state of skill source and Capacity. By this, we can easily move to the strategic decisions in times of expansion and any change made by the organization. More dynamic and Agile company, need agility and flexibility also with HRM, this is how digitization takes roles.
 When people grow within the company, Training and Development roles will easily map the Skill required and develop proper Training Plan to read what future organization needs. The talent Gap is one of the challenges in this era of Agility. 


 SELF SERVICE ORIENTATION


 With a user-friendly platform for HR service for employees, drastically reduce the one-person engagement, because all employees can access any data update and request relate to HR, such as leave management, Bank request, or even grievances, without losing any engagement with employees.


Figure 1 (Jaheb, Peter, 2017)   


EMPLOYEE ADAPTATION TO TECHNOLOGY 


Revolutionary technology in HR brings Human Resource Management to a certain level. Even though employee adaptation itself is the major key to success. For example Digitization approach that happening in Sri Lankan Apparel's company, compare to the process approach in Indonesia, The penetration of change is more easily, since 67% of Indonesian employees are familiar with technologies and the internet (Picard, Karin, 2020). 

Reference 

Picard, Karin ,VP EMEA BUSINESS DEVELOPMENT - COUNTRY MANAGER ORACLE FRANCE- Navigating the data Tsunami – How HR can thrive in the new world of work | Oracle Middle East Blog , 2020 

Daheb, Peter The Digitization of Human Resources, Creative Commons Attribution-NoDerivs 3.0 United States License, 2020 


Comments

  1. Digital transformation already carried many challenges and opportunities , but I think they are ones that HR already knows how to face.In your blog you have mentioned how it affected to Sri lankan apparel sector.Good post Pradeep.

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    1. Thank you Umesh for your valuable comment. Yes I have highlighted the current challenges facing in Sri Lankan apparel industry when converting to things to digital.

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  2. Very timely topic... As you explained, An important reality with any digital transformation is that technology alone will not build culture or engage employees. Creating meaningful work will be even more important than in the past, especially with Millennials, who will be the majority demographic in the workforce of the future. Employees seek purpose to what they do at work and will be reluctant to use new technology if the work itself or content on the apps they interact with is not interesting, relevant and motivating. Employees must know they have room to create the future by being empowered to innovate.

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    1. Thank you for your valuable comment Mihirani. As you mentioned digital transformation is very important with millennials work force. The millennials indeed prefer work task that are challenging and responsible but routine work will not motivate this generation.

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  3. Thank you for sharing Pradeep, as you have explained there are number of benefits by digitizing HR activities from leave and time management to employee performance management and saves HR time to focus more on important business decisions and planning ahead. Good article Pradeep.

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    1. Thank you Fayaz for your valuable comment. Yes with digitalization HR can focus on high quality service with less time and the save time can extend the future improvement for people of the organization.

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  4. One of the biggest considerations for HR in the digital race is looking at talent – talent pipelining, skills anticipation and assessing potential future gaps, then hiring externally or upskilling existing employees to help future-proof the organisation for tomorrow. HR is responsible for its own transformation , using automation and digital, data-led processes. In collaboration with the IT department, HR is now being asked to lead organizations towards digital transformation. In today's context no HR without Digital era.

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    1. Thank you Oshadha for your valuable comment. As you mentioned, the talent pipeline, skill anticipation, and assessing potential gaps is a major part of HRM, with digital connectivity those processes are fast and accurate.

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  5. Since we live in the Information era of the world it is crucial to adapt accordingly. As you discussed Digitalisation of HRM is important to keep up with the global occurrences in the business sector. This will benefit both Management and Employees for a better, efficient HRM process.

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  6. HRM is everything that is done with planning, organizing, coordinating, directing and controlling the human resources in the organization. Therefore all the systems and functions of human resource management undergoes change when it goes digital. Attracting and acquiring talent, Orienting Onboarding, Performance Management, Training and Development, Communication, Impact of Social Media on the organization are some of the challenges an organization faces at the digitalization of workplace (Aggarwal & Sharon, 2017). Thankyou for sharing this timely article Pradeep.

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  7. Previously, automation was only used to save money and boost productivity. Modern cloud-based HR solutions have given HR a new role in the future: a business strategic anchor. These days, HR's job is more than just hiring and managing people. They must provide data-driven business positioning insights.
    To improve services, digital solutions provide real-time employee data. Use analytics to attract global talent. Less administrative work and faster processes. HR will benefit from digitization, increasing their strategic role in the business. You explained it very well !

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  8. The Role of HRM in leading digitalization is, When building your digital transformation leadership team, HR and people operations should be considered as a crucial voice. These teams will help ensure your workforce is receiving the right training, and their professional development is aligned with the changes that are occurring throughout your organization.

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  9. Hi Pradeep, this is very interesting topic and well lined up by yourself. as you mentioned in the article the challenge comes from digital accessibility. That is true of all roles in today's organization. In a recent survey, two-thirds of business leaders told that if their company did not invest more in digital by 2021, it would no longer be competitive. But in HR, digital design transforms everything, from key functions such as how hire and develop talent, to present new responsibilities such as performance enhancement. thanks for your article.

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  10. Industry leaders have been focusing on HR digitization. Digitalization has proven its worth in the area of human resources. Many businesses have already had to rethink how they work and function as a result of digitalization.

    Pradeep you have well drafted with supportive findings. Thanks for sharing such an informative article.

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  11. Since the Digitization is the leading platform for business solutions, directing HR function towards digitization would be a smart approach. By introducing digital solution, the entire process can be efficient and effective as well. The decision making lead-time is a crucial factor in a modern context and that also can be encouraged through digitization. If an organization engage more with digital platform, would get a competitive advantage on the environment.

    This is a really good article with lot of clarity and approaches. Thanks for sharing the article Pradeep.

    ReplyDelete

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